Returns & Exchanges
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help.
Return Policy
- Items must be returned within 30 days of delivery.
- Products must be unused, in their original condition, and with all tags attached.
- Proof of purchase is required for all returns.
How to Initiate a Return
- Visit our online portal at bronsonmfgco.com to start your return.
- Follow the instructions to generate a return label.
- Pack your item securely and attach the provided label.
- Drop off the package at your nearest shipping carrier.
Exchanges
If you need a different size or color, please return the original item and place a new order on our website.
Refunds
- Refunds will be processed within 5-7 business days after we receive your return.
- Original shipping fees are non-refundable.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately for assistance.
Final Sale Items
Certain items marked “Final Sale” cannot be returned or exchanged.
For any questions, please reach out through our online support system.